Privacy policy.
Droppin' Gems ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.
Information We Collect
We may collect personal information from you when you interact with our website, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include:
Contact Information: Name, email address, phone number, and shipping address.
Payment Information: Credit card details or other payment methods.
Order Details: Purchase history and order details.
Communication Information: Information provided when you communicate with us or submit inquiries.
Other Information: Any other information you choose to provide.
How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
Processing and fulfilling your orders.
Providing customer service and support.
Communicating with you about your orders, inquiries, or promotional offers.
Improving our products, services, and website functionality.
Conducting market research, surveys, or analysis.
Preventing fraudulent transactions and ensuring the security of our website.
Complying with legal and regulatory requirements.
Data Sharing and Disclosure
We may share your personal information with third parties under certain circumstances, including:
Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, or IT service providers. These parties are obligated to use your information only for the purposes of providing services to us and are bound by confidentiality agreements.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
Business Transfers: In the event of a merger, acquisition, sale, or transfer of assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also opt-out of receiving promotional communications from us at any time by following the instructions provided in such communications.
Security
We are committed to protecting the security of your personal information and have implemented appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand user behavior. You can control the use of cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please visit our Contact Form to get in touch with our customer service team.